Q:Are you facotry or trading company?
A: We're factory who specialize in manufacutring all kinds of bamboo products.
Q:How long is the sample lead time?
A: 3-5 days. Sample charges are refundable after order comfirmed.
Q: Can we inprint our LOGO on products?
A: Absolutely, We can inprint and engrave your artwork on any products.
Q: Do you have factory audit and certification for your products.
A: We have passed ISO-9001. Our products are FDA & LFGB certified. They are safe to our health.
Q: What payment term you accept?
A: 30% T/T deposit in advance and balance payment before shipping or L/C at sight.
For larger orders, it is sometimes preferable to divided payments into several steps or employ the use of a bank letter of credit.
Q: How long is the production lead time?
A: It depends on your order quantity, normally it's between 25 to 40 days
Q: Do you offer door-to-door service?
A: Yes,we do global delivery.